Lynda Esposito, National Sales Training Manager at Dun & Bradstreet
“I had the pleasure of attending one of Joel's sessions at Elliott Masie's Learning 2018 Conference, Listening: A Soft Skill With A Hard Impact. Throughout my professional career I have attended numerous sessions, but this was the most engaging, energetic, and impactful session by far. The ENTIRE room was participating through a fresh, new approach to teaching a critical soft skill. I highly recommend Joel to any organization who is looking for a fresh, energetic approach to engaging their staff and improving skills”.
Be compelling. be engaging.
"Being a great communicator is developing your awareness by watching for the clues and cues.
You must ask yourself the right questions: Why did they say that? What is the motivation? "
Joel offers over 20 years of experience as a bilingual facilitator, speaker and coach. With a focus on supporting fortune 500 executives and their teams, Joel delivers an interactive, fun and insightful experience on such topics as: Mastering Challenging Conversations, Delivering Compelling Presentations and Creating Engaging Sales Interactions.
the power to move
Silverstone Communications uses the “M.O.V.E.” model for training. A proven, effective and thorough communications model, based on momentum.
In the acting world, an actor’s job is to move the other actor, which in turn, moves the scene forward. In business, the objective is to move our customer to open dialogue. This movement creates engagement and moves the conversation forward in a compelling way.
Looking to improve your ability to listen? Perhaps you wish to master the art of productive conversations.