HRPA Annual Conference 2019
Three words that create anxiety.
How do you deal with giving feedback when emotions and stakes are high?
As a leader, you want to deliver balanced feedback to a team member while creating change in their behaviour.
"Can we Talk"- also known as "Can you come see me when you have a minute?" or "Let's go have a coffee"
How can you lower the temperature when giving feedback? For both parties, emotions may be running strong, ego's are involved and opinions vary? As a leader or colleague, you want to deliver balanced feedback to a team member, while creating change in their behaviour.
Join me in this highly interactive session to learn the 4 steps for a courageous conversation that will create change.
Participants in this session:
Gain a better perspective of themselves and others in a difficult conversation
Identify what they want to achieve long-term in this difficult interaction
Acquire the confidence to be a courageous communicator