Happy to be returning to the National HRPA Conference and presenting:
"Can We Talk?”
How can you lower the temperature when giving feedback? For both parties, emotions may be running strong, ego's are involved and opinions vary? As a leader or colleague, you want to deliver balanced feedback to a team member AND create a change in their behaviour.
Join me in this highly interactive session to practice and uncover the 4 steps to build comfort having a courageous conversation to create change.
Participants in this session:
Gain a better perspective on themselves and other in a difficult conversation
Identify what they want to achieve long-term in this difficult interaction.
Confidence to be courageous
Listening skills affect organizations globally- A "gap in training" says the Harvard Business Review.
The high cost associated with poor listening is estimated at 60% of all management problems and we misinterpret or change 70-90 % of what we hear.
In this interactive session, you will engage with and explore :
4 different types of Acting techniques + building emotional intelligence strategies to get the skills, mindset and body ready to listen for accuracy and not assumptions.