"Can We Talk ?"  Speaker at HRPA Conference 2019
Jan
31
to Feb 1

"Can We Talk ?" Speaker at HRPA Conference 2019

  • Toronto Convention Centre (map)
  • Google Calendar ICS

Happy to be returning to the National HRPA Conference and presenting:

"Can We Talk?”

How can you lower the temperature when giving feedback?  For both parties, emotions may be running strong, ego's are involved and opinions vary?  As a leader or colleague,  you want to deliver balanced feedback to a team member AND create a change in their behaviour.  

Join me in this highly interactive session to practice and uncover the 4 steps to build comfort having a courageous conversation to create change.

Participants in this session:

  1. Gain a better perspective on themselves and other in a difficult conversation

  2. Identify what they want to achieve long-term in this difficult interaction.

  3. Confidence to be courageous

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"Listening: A Soft Skill With A Hard Impact"- Speaker at Elliott Masie Learning 2018 Conference
Nov
4
to Nov 7

"Listening: A Soft Skill With A Hard Impact"- Speaker at Elliott Masie Learning 2018 Conference

  • Disney's Coronado Springs Resort (map)
  • Google Calendar ICS

Listening skills affect organizations globally- A "gap in training" says the Harvard Business Review.

The high cost associated with poor listening is estimated at 60% of all management problems and we misinterpret or change 70-90 % of what we hear.

In this interactive session, you will engage with and explore :

4 different types of Acting techniques + building emotional intelligence strategies to get the skills, mindset and body ready to listen for accuracy and not assumptions.



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