"Learners are participants in their own training process and it's their experience that comes first."
F.I.R.S.T The Training Experience
The Experience. Every time.
When participants are having fun, they become engaged in team building by sharing mutual feelings.
A conversation in sales, leadership or presentations can not be manipulated. It can however, be guided to create trust and ultimately to influence the desired result.
Participants leave the training program with the confidence & motivation to say: "I'm gonna try that".
People need to know why something is relevant to their world. Establishing that relevance is the beginning, before diving into complexities.
This experience is as unique as each individual client or company and all will be treated as such.